Frequently Asked Questions

FAQ Topics

Questions are divided into the following categories. Click to select topic:
Membership Certification ITIL General

Ask the experts

One of the benefits to our members is the ability to ask questions and receive quality answers.

There are three means of achieving this:

  1. On the website, under "Ask the experts" in the members section.  These are community raised questions and sent to "Service Management Experts" for answers and expressed views.

  2. Using our forum, under Discussion Groups. The forum is segmented using the ITIL books and chapters.

  3. Attend our seminars and events where topics are raised and discussed.

* you can either login or signup to access the members section, or contact us for more info.



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