Members please send a request to info@itsmf-gulf.org and a copy of the presentations will be forwarded to you.


Stakeholder Map - made available by Danny Brown, INS
Stakeholder mapping exercise which was taken at the itSMF members event. The measure was based on level of awareness and level of ITIL adoption.   Download Now!


Location:
Dubai Media City
Building 1 (The Reuters building)
Ground floor
Institute for Technological Innovation (ITI), Zayed University
Dubai, UAE

Time:
January 15th, from 10am to 2 pm.

Registration:
Please e-mail your confirmation to info@itsmf-gulf.org

Agenda:

• Introduction and status of itSMF Gulf by Dr. Abdullah Abonamah, President for itSMF Gulf

•  Status on ITIL and ITIL V3 by Joep Nieuwstadt, CEO for Exin

• ITIL adoption and maturity in the Gulf Region by Danny Brown, Consultant for INS

• Panel discussion with members of the itSMF Gulf steering committee

• Light lunch and open discussion with other members and sponsors

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