Members please send a request to
and a copy of the presentations will be forwarded to you.
Map - made available by Danny Brown, INS
Stakeholder mapping exercise which was taken at the itSMF
members event. The measure was based on level of awareness and
level of ITIL adoption.
Dubai Media City
Building 1 (The Reuters building)
Institute for Technological Innovation (ITI), Zayed University
January 15th, from 10am to 2 pm.
Please e-mail your confirmation to
Introduction and status of itSMF Gulf by Dr. Abdullah Abonamah,
President for itSMF Gulf
Status on ITIL and ITIL V3 by Joep Nieuwstadt, CEO for
ITIL adoption and maturity in the Gulf Region by Danny Brown,
Consultant for INS
Panel discussion with members of the itSMF Gulf steering
Light lunch and open discussion with other members and sponsors
Note: Content provided by
third party maybe protected and the use of this content is at your sole risk.